PhonepayPlus' David Levitt informs me of the following...

I am the Investigations Executive charged with the running of this investigation. As Paul Whiteing has indicated in his email below, during the current investigation PhonepayPlus has never at any stage dealt with Spread Media Limited. A thorough investigation into the activities of all parties to the value chain – mBlox Limited and Spread Mobile Services Limited – has been undertaken.

 

If you have been informed that your complaint is with ‘Spread Media’ then that is indeed incorrect.

 

When investigations arise in any circumstances the Executive is careful to review the complaint’s history, timeline, along with facts relating to service operation and the parties operating it. Where it is appropriate the Executive makes full use of its powers under paragraph 8.9.3 of the PhonepayPlus Code of Practice 11^th Edition (amended April 2008) in relation to potential failures to comply with previous sanctions imposed. This case was processed in the usual manner following the Standard Procedure, and at no time did the Executive consider the evidence justified using these powers.

 

The case will come before the Code Compliance Panel sitting in Tribunal on 2^nd April 2009. As a complainant you will be kept fully informed of the adjudication decision, which will be published on the website in the usual way.

 

David Levitt

Investigations Executive